FAILED GOVERNMENT - FUNDED INSULATION ?
Did your property receive free or subsidised Cavity Wall Insulation (CWI) or External Wall Insulation (EWI) through a government-backed scheme such as ECO3, ECO4 or the Great British Insulation Scheme?
If you’re now experiencing damp, mould, peeling plaster or damaged skirting boards, your insulation installation may need further investigation.
Qualified retrofit professionals| independent technical support| transparent fixed fee service
ARE YOU EXPERIENCING ANY OF THESE PROBLEMS ?
💧 Damp
Damp patches, staining or persistent moisture.
🧱 Peeling Plaster
Bubbling paint, damaged plaster or deteriorating walls.
🏠 External Wall Problems
Cracking, damaged render or concerns around ground level.
🪟 Ventilation Problems
Changes to airflow or increased condensation following installation.
🦠 Mould
Persistent mould or musty smells.
WHY INVESTIGATE ?
YOUR HOME SHOULD BE BETTER AFTER INSULATION - NOT WORSE.
Government-backed insulation installations are subject to scheme requirements, installation standards and consumer-protection arrangements.
If problems have developed following installation, the first step is to establish what was installed, who installed it, which scheme was involved and what guarantee or complaint route may apply.
HOW WE HELP
1 — INVESTIGATE
Establish the history of the insulation installation and available records.
2 — REVIEW
Review photographs, property information and available documentation.
3 — IDENTIFY
Identify the relevant guarantee or complaint route.
4 — PREPARE
Organise the technical evidence and supporting information.
5 — FOLLOW UP
Assist with the administration and progression of your case.
OFGEM Data Trace: We handle the legal Subject Access Requests to unearth the original installation files.
Desktop Surveyor Audit: Our qualified specialists analyze your property data and photographic evidence to document the specific PAS compliance breaches.
Rigorous Case Escalation: We package and submit an undeniable Technical Dispute Pack straight to CIGA or The IAA. Our team manages 100% of the administrative chasing, aggressively pushing your claim through their system until we secure the formal approval for your free insulation extraction, ground level lowering, and structural drying.
Protect your property today. Call our expert surveyor helpline directly on 01291 441 439 to clear your damp backlog.
A TRANSPARENT FIXED - FEE SERVICE
0% OF YOUR EVENTUAL REPAIR VALUE
Our Fixed-Fee Service: 0% Payout Deduction
Unlike predatory "No Win, No Fee" claims companies, we do not take a percentage of your funding and we do not drag you into long court battles. If your installer has gone bust or entered administration, you are still fully protected.
We charge a single, transparent upfront fixed fee to act as your Independent Technical Delivery Partner.
Technical Evidence Review
Case Administration
Installation Investigation
HAS YOUR INSTALLER GONE OUT OF BUSINESS?
Don’t automatically assume that your options end there.
Depending on the installation and guarantee arrangements, there may still be a route to investigate the work.
We can help establish who installed the insulation, which scheme was involved, what guarantee applies and what evidence is available.
CHECK YOUR OPTIONS
Tell us a few details about your property and the problems you’re experiencing.
READY TO INVESTIGATE YOUR INSULATION PROBLEM ?
Let’s establish what happened and what options may be available for your property.
Our Services
Lead Packaging for ECO4 Funding
At LA Home Energy Services, we provide professional lead packaging services for ECO4, supporting both installers and homeowners through the funding process.
For installers, we handle the full compliance pack—Retrofit Assessments, EPCs, occupancy details, and supporting evidence—ensuring your projects are packaged correctly, efficiently, and ready for funding approval. This saves you time, reduces admin, and helps maximise successful submissions.
For homeowners, we make the funding journey simple and stress-free. Our team guides you step by step, making sure all the necessary documents and assessments are in place so you can access ECO4 funding with confidence.
We’re committed to delivering a smooth, reliable service that makes the ECO4 process easier for everyone involved.
Energy Performance Certificates (EPCs)
At LA Home Energy Services, we offer fast and reliable Energy Performance Certificates (EPCs) for both homeowners and landlords. Whether you’re selling, letting, or simply checking your property’s efficiency, our accredited assessors provide clear and compliant EPC reports that meet all legal requirements.
We carry out thorough inspections and deliver your EPC quickly, giving you valuable insights into your property’s energy performance and practical recommendations for improvement. With competitive pricing and a professional service, we make the EPC process simple and hassle-free from start to finish.
Retrofit Assessments
At LA Home Energy Services, we’ve successfully completed thousands of Retrofit Assessments, helping homeowners and landlords across the UK make their properties more energy efficient, comfortable, and cost-effective.
Our fully qualified Retrofit Assessors carry out detailed surveys of your property, looking at its construction, energy use, heating systems, and occupancy patterns. This information forms the foundation for a tailored retrofit plan, ensuring every recommended improvement—whether it’s insulation, heating upgrades, or renewable technologies—works together effectively and delivers long-term results.
With our proven track record, you can trust us to provide the expertise, accuracy, and guidance you need to move your retrofit project forward with confidence.
Contact Us
Have questions or need support? We’re here to help.